CP_a048_lostCommsUI
CP_a048_lostCommsUI
Alert Information
Category
Charging
Severity
critical
Live Incidence Rate
<0.01%
Models
Model 3Model YModel SModel XCybertruckSemitruck
Description
Expected user interface (UI) controller area network (CAN) messages are missing. Charge port door may not open when request is made via the user interface (UI) or mobile app.
Potential Impact
Charge port (CP) door may not open with user interface (UI) or mobile app controls.
Set Condition
Charge port (CP) does not receive all expected controller area network (CAN) messages from the user interface (UI).
Clear Condition
Charge port (CP) receives all expected controller area network (CAN) messages from the user interface (UI).