GTW_w117_unexpectedDestructiveResetStatus

GTW_w117_unexpectedDestructiveResetStatus

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Alert Information

Category

Connectivity

Severity

warning

Live Incidence Rate

<0.01%

Models
Model 3Model YModel SModel XCybertruckSemitruck

Description

An unexpected vehicle gateway (GTW) reset occurred due to a reason not listed in the GTW software, which can occur after a loss of low voltage (LV) power, among other reasons.

Potential Impact

The GTW may continue to reset unexpectedly, making features depending on GTW functionality limited or unavailable.

Set Condition

The GTW detects that an unexpected GTW reset occurred for a reason not defined in its software. Alert log signal data should provide more information.

Clear Condition

May clear after a GTW reboot or sleep cycle.

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4.7(41 reviews)
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Erik Thorsen

Excellent service! They helped me restore Supercharger access on my Model 3. Professional, fast, and reliable. Highly recommended!

2 weeks ago

MK

Maja Kowalczyk

Outstanding support for Tesla diagnostics. The team is knowledgeable and responsive. Solved my navigation issues quickly.

1 month ago

LB

Lars Björnström

Best Tesla service I've used. They remotely configured my Model Y and everything works perfectly now. Great value!

3 weeks ago

SA

Sofia Andersson

Professional service with excellent communication. They helped me with root access and explained everything clearly. Very satisfied!

1 month ago

TN

Tomasz Nowak

Fast and reliable Tesla configuration service. They fixed my MCU issues remotely. Would definitely use again!

2 weeks ago

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Ingrid Bergman

Amazing experience! The training course was comprehensive and well-structured. Learned a lot about Tesla diagnostics.

3 weeks ago